How do I cancel my subscription?

You have the option to pause your subscription for 1, 2 or 3 months. If you prefer this option, your plan will resume after the selected number of months. Please email us at with your request. If you choose not to pause your subscription, you may cancel your subscription at any time through the unique account link provided when you subscribed, logging into your account here, by contacting us through our support desk, or by email at If you unable to find your link, you can request the link to be emailed to you here.

You will receive a confirmation email when your subscription is successfully canceled. If you are unsure if your account has been canceled or you are having any issues with canceling, please contact us and we will verify the status of your subscription. If you’ve already been billed for this month’s box, your cancelation will take effect in the next billing cycle.

*Canceling a subscription does not automatically give you a refund as canceling subscriptions only cancels future renewals and shipments. Failure to cancel a subscription before the next billing date will not be refunded.

Was this article helpful?
2 out of 3 found this helpful
Have more questions? Submit a request


Article is closed for comments.